Privacy Policy

MAXXCommerce ("we," "us," "our") respects your privacy. This policy explains what information we collect when you use maxxcommerce.com, why we collect it, and how you can control it.

Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact form, quick quote form, or "Book a Call" request
• Submit our project questionnaire to start a website or store build
• Request our free ecommerce checklist
• Sign up for the Monthly Support Plan (processed securely through PayPal)

This typically includes your name, email address, phone number (if provided), business details, and anything else you choose to share about your project.

Automatically Collected Information

Like most websites, we use analytics tools to understand how visitors use our site so we can improve it:

• Google Analytics — page views, traffic sources, and general usage patterns.
• Microsoft Clarity — heatmaps and anonymized session recordings that help us see where visitors get stuck, so we can fix confusing pages.

These tools use cookies and similar technologies. You can disable cookies in your browser settings at any time; the site will still work, though some features may behave differently.

How We Use Your Information

• To respond to your inquiries and provide quotes
• To build, deliver, and support the website or store you've ordered
• To send the free checklist or other content you've requested
• To process payments for services and the Monthly Support Plan
• To improve this website based on how it's actually used

We do not sell your personal information. We do not share it with third parties except the service providers required to operate our business (e.g., PayPal for payment processing, our email delivery provider for sending your checklist or replies).

Your Choices

You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing info@maxxcommerce.com. Marketing emails, if any, include an unsubscribe link in every message.

Data Retention

We keep project-related information for as long as needed to deliver and support your website, and as required for our business records. Contact form submissions not tied to an active project are retained only as long as reasonably necessary to respond to your inquiry.

Children's Privacy

Our site and services are intended for business owners and are not directed at children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy as our practices evolve. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

Questions about this policy or your information? Reach us at info@maxxcommerce.com or through our contact page.